A top-performing business professional acclimated to fast-paced environments, I am a successful client services program manager exceptionally qualified in navigating the contingent workforce arena. I have 15+ years of experience in HR and program management spanning many industries. This enables me to serve as a strategic driver for organizational excellence. I champion best practices throughout the organization through continuous training, development and process improvement, and maintain communication with executives to ensure effective and efficient operational processes.


Proficient in HR, policy design, implementation and management, and business development, I am an accomplished leader in process optimization and promotion of best employment practices. Experienced in building programs that add exponential value, strengthen and support company initiatives, I bring to the table rich perspectives and data-driven insights. I handle confidential matters with the highest ethics, and possess an exceptional aptitude to exercise excellent judgment and discretion with sensitive issues.


I currently work at Twitter HQ in San Francisco. Prior to joining Twitter, I've delivered in Silicon Valley the highest level of performance to leading technology companies and Fortune 500 clients such as Facebook, Pinterest, EA, Mattel, Equinix, Synopsys, BioMarin, DaVita and more.


Proficient in Microsoft Office Suite (Excel, Word, PowerPoint, Visio, Outlook) | Competent in G Suite | Strong software abilities and insightful learner | Competent self-initiator | Collaborative business sense | Creative design savvy | Refined fortitude | Adaptive practicality | Balanced perspective


BS, Business Management, Colorado State University.
Associate in Science, Business Management, Utah Valley University. Professional in Human Resources, HR Certification Institute.
SHRM Certified Professional, SHRM.



Kimberly Steffen is an absolute HR master. Her amazing knowledge impressed me on many occasions, as well as her high intelligence and ethics which result in incredible diplomatic skills. She is tenacious, crazy knowledgeable, and hugely passionate about people and organizations. Her presence and impeccable business demeanour inspire and uplift others. She knows how to inspire trust, deliver greatness, and empower individuals and organizations.

Tammy F.

Kimberly is a high performer. She is very detailed oriented, always striving to learn new things, takes ownership of her responsibilities, and does whatever it takes to get the job done. Kimberly is technology savvy and learns how to do new things in order to make her more efficient and effective at her job. Some of these duties included payroll processing, benefits administration, employee program design and administration, recruiting duties, dealing with ad hoc questions and issues from employees, and directly assisting the CEO with presentations for the company and customers.

Angel L.

Kimberly is an exceptional individual who I thoroughly enjoyed working with. I had the pleasure of working with Kimberly for her full tenure with MasterControl. Over those 6 years Kimberly was a standout employee who was entrusted to handle critical and sensitive business processes and systems. She has an innate ability to build trust and confidence with the teams, and explains why everyone loves working with Kimberly – no matter where they fall on the org chart. I could count on Kimberly to help me and my team with any matter that was brought to her.

Travis L.

I had the pleasure of working with Kim for a number of years. Interactions with her were always positive. Kim has a bright mind and a passion for her work that shows through. If I ever needed anything I could let her know and then walk away confident that it would get done. She had an uplifting influence on her team and those she interacted with, and contributed greatly to the culture of collaboration and excitement. She is missed greatly and remembered fondly. Kim would be an excellent addition to any team.

Tyler N.

Kimberly has never let me or my department down. She is knowledgeable in Human Resource Matters, and I have worked with her directly regarding payroll, recruiting, handling personnel issues, and even planning events. She is an amazing professional, kind, and dependable. She thinks outside the box and is always making things better.

Colby L.

Kimberly was a pleasure to work with and an irreplaceable resource and partner in the business. She repeatedly showed her expertise in the areas if interviewing, hiring, retention, training, benefits management, employee relations, team building, and other key areas involving personnel management within the Human Resources space. To compliment her business acumen in these areas, she is also a consummate professional. She collaborates well in cross-functional teams, has a pleasant disposition, and is easy to work with. She also presents ideas and solutions in an inviting and persuasive way and is an all-around great contributor to the team.

Adam W.